Questions

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| What
does HHF provide? |
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SUPERIOR QUALITY MEATS AND
PERISHABLES:
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HHF provides the finest quality
foods available in the marketplace today. Many of those
products are processed in our own facility under the highest sanitation
standards. An HHF representative personally examines and
hand-selects all of the beef purchased for sale to you.
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| Does
HHF add chemicals or other enhancer's to its meat? |
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NOTHING ADDED TO MEAT
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HHF does not add any chemicals,
coloring, or other additives to the fresh cuts of meat processed in our
plant facility.
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| How
does HHF protect its food from bacterial growth? |
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PROTECTION FROM BACTERIAL GROWTH
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Because food is processed and
frozen within hours at HHF, bacterial growth is inhibited. In other
environments, bacterial growth can multiply thereby creating unsafe and
undesirable conditions. Our procedures ensure the highest degree of
safety for you and your family.
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| How
long is HHF beef aged? |
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SPECIAL AGING:
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All HHF beef is naturally aged
14 -21 days to allow it to reach its peak of perfection. Under closely
controlled quality conditions, the meat's own enzymes are allowed to
break down naturally, producing the most tender beef. This along with a
close trim, extra lean ground beef, and our 100% guarantee, assures you
of maximum satisfaction.
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| Does
HHF have customized cutting and portions? |
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PORTION CONTROL AND CUSTOMIZED
CUTTING
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Our portion control and
customized cutting provides you with an order packaged to your
specifications as well as eliminating excess fat and bone. Meal
planning and portion control will be a tremendous benefit and
convenience for you and your family.
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| How
does HHF seal its packages? |
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SPECIAL WRAPPING
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Beef, pork, poultry, fish,
seafood, and homemade sausages are vacuum sealed in clear, heavy duty
see-through packaging, allowing your product to stay fresh longer in
your freezer. This is the finest state of the art packaging available
in the marketplace today. The transparency of our unique packaging
allows you to recognize the product by sight - no more unwrapping and
rewrapping because you guessed wrong.
 
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| How
are the products frozen? |
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SPECIAL FREEZING
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Blast freezing, the most modern
freezing method available today, takes minutes at approximately -100
chill factor. This method locks in juices, producing more succulent
steaks, roasts, and chops, keeping in nutrients and vitamins that might
escape in normal retail distribution channels.
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| What
USDA grade is your beef? |
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USDA INSPECTED/GRADED BEEF
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Inspection is mandatory and used
solely to ensure wholesomeness. All beef sold in stores is inspected by
the USDA Food Safety and Inspection Service. Beef grading, on the other
hand, is voluntary and is used to identify beef quality. Packers may
contract with the USDA to grade beef for quality. Quality grades are
determined by an animals age, amount of marbling, meat texture, color
and firmness of the muscle. HHF purchases beef from packers that
contract with USDA to grade their beef for quality. The beef quality
grade that we purchase is USDA Choice, some of the most desirable beef
sold in the United States.
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| What
are the conveniences of ordering from HHF? |
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HOME DELIVERY
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All orders are delivered to you
in our own refrigerated or heavy duty insulated coolers, truly giving
you more convenience and precious time. Our fleet of trucks are
continuously inspected to guarantee the highest sanitary conditions.
Reduce the number of trips to the grocery store and the hassle of
bagging and sacking groceries. In addition to being delivered to your
home, all foods will be professionally packed into your freezer by one
of our courteous drivers.
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| Is
there a guarantee on your food? |
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PRODUCT GUARANTEE
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If any product supplied by HHF
does not in any way meet with your complete satisfaction, HHF will
exchange or replace it, or at its option, issue you a credit.
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| Is
there a customer service program in place? |
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CUSTOMER SERVICE
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For your convenience, courteous
and efficient customer service representatives are available to address
inquiries Monday through Friday from 1:00 p.m. to 9:00 p.m.
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| Are
there any food discount programs in place? |
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APPLIANCE DISCOUNT PROGRAM
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A discount will be provided
toward your food order with the purchase of one of our many appliances.
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| Do
you have finance options on investment plans? |
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CONVENIENT INVESTMENT PLAN
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A variety of financing options
are available when purchasing our food and appliances.
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| How
does HHF delivering to my home save me money? |
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IMPULSE PURCHASING
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Purchasing your home food
service program should significantly decrease the time you spent in the
market, thereby reducing impulse buying and unnecessary spending.
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| Is
there someone to help me plan my meals if needed? |
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FOOD CONSULTANT
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A trained food counselor will
assist you in meal planning each time you place an order in the comfort
of your own home. Orders from outside our normal delivery area may be
done via telephone.
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| Does
HHF have freezer quality control measures in place? |
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FREEZER SERVICING
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As part of an ongoing desire to
bring you the best in service, our food consultant will inspect your
freezer and the food within it.
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| Do
the food prices change or are there any guarantees? |
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PRICE PROTECTION
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HHF guarantees your current menu
prices for a period equal to the appliance or service agreement program
you have purchased, providing you stay on a comparable menu or less. At
your option you may want to take advantage of additional price
guarantees and future stronger food discount programs.
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| If
my freezer breaks down, does HHF cover any loss of food? |
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FOOD SPOILAGE PROTECTION
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Food purchased from HHF which
has spoiled due to mechanical failure of your freezer unit and/or a
documented outside power failure will be replaced, up to an aggregate
value of $5,000. Certain restrictions apply - see your HHF
representative for more details.
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| Will
HHF provide me a loaner freezer if my freezer breaks? |
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LOANER FREEZER
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If your freezer breaks down and
cannot be repaired within seven days after inspection by an authorized
service center, Husker Home Foods will loan you a freezer until your
unit has been repaired and is running at peak performance.
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| What
happens if I buy a new freezer? |
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TRANSFER PRIVILEGE
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HHF will transfer the freezer
service in your agreement to any new freezer. If you purchase a new
freezer from any source other than HHF, we will inspect freezer to
ensure it meets standards.
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| Are
there any additional discounts? |
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FUTURE FOOD DISCOUNT PROGRAM
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After your appliance or service
program is fulfilled, you will receive an additional 20% off future
orders from the then current retail price schedule.
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| What
happens if I move to a area that is not delivered by HHF? |
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RELOCATION ASSISTANCE
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Through our membership in the
American Association of Meat Processors we will provide appropriate
transfer information. The Association cannot guarantee availability of
duplicate service in the locality to which you are moving. In all cases
an effort is made to secure service similar to HHF, in or as near as
possible to your new location.
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| Does
HHF have a toll free Number? |
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TELEPHONE NUMBER(S)
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Our toll-free telephone number
is 1-800-967-1649 or you can call local at (402) 895-5576 Monday
through Friday 1:00 p.m. to 9:00 p.m.
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Husker
Home Foods - Your Shop At Home Food Service
©
Copyright 2003-2010 HUSKER HOME FOODS and
Solution
Technologies, Inc.
Web
site by: Solution
Technologies, Inc.

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